Get the most from your Ansys investment
Take advantage of these Rand Simulation and Ansys resources for software installation and technical support, user forums, and recommendations for enhancing your Ansys workflow and productivity.
Once you submit a support case via our online form, you will immediately receive an email response with a case number, and an engineering specialist from the Rand Simulation support team will contact you within one business day. When needed, we have full access to the Ansys technical experts, so even your most challenging cases will get resolved in a timely manner.
Must be a current customer on active TECS (maintenance) to qualify for direct technical support. All other submissions will be addressed through our sales team.
Based on high-volume support ticket topics, our customer installation and technical support page provides valuable resources for you and your team to use. Many of these problems are common and can typically be fixed by following our step-by-step instructions.
Access product downloads, installation help, tutorials and application examples.
For customers with Discovery Products, receive technical support, installation help, product downloads, product documentation, and training material for Ansys Discovery.
This system includes community voting, direct file upload/management, a sleek new interface, and more.