Take advantage of these Rand Simulation and Ansys resources for software installation and technical support, user forums, and recommendations for enhancing your Ansys workflow and productivity.

Rand SIM Technical Support

Once you submit a support case via our online form, you will immediately receive an email response with a case number, and an engineering specialist from the Rand Simulation support team will contact you within one business day. When needed, we have full access to the Ansys technical experts, so even your most challenging cases will get resolved in a timely manner.

Must be a current customer on active TECS (maintenance) to qualify for direct technical support. All other submissions will be addressed through our sales team.

Submit a Case

Ansys Tech Support & Installation Self-Service Guides

Based on high-volume support ticket topics, our customer installation and technical support page provides valuable resources for you and your team to use. Many of these problems are common and can typically be fixed by following our step-by-step instructions.

Tech Support & Installation Guides

Ansys Customer Portal

Access product downloads, installation help, tutorials and application examples.

Go to the Ansys Portal

Ansys Discovery Forum

For customers with Discovery Products, receive technical support, installation help, product downloads, product documentation, and training material for Ansys Discovery.

Visit the Discovery Forum

Ansys User Enhancement Requests

This system includes community voting, direct file upload/management, a sleek new interface, and more.

Learn How