Submit a Support Case

  • Must be a current customer on active TECS (maintenance) to qualify for direct technical support. All other submissions will be addressed through our sales team.
  • Depending on case load, support request responses may take up to 24 business hours from the time of submission.
  • Please review the application options under the “Other” Software Family if you do not see your application under your chosen Software Family.

* Required Fields

Company Name:*
First Name:*
Last Name:*
Email Address:*
Phone # & ext:
Software Family:*
Area:*
Application:*
Product Version:*
User OS:*
Remote OS:
Graphics Card:*
Subject:*
Description:*
Software Defect:
Software Feautre Request: